Job Summary

We are looking for a detail-oriented and proactive Accounts & Administration Executive to manage financial operations, statutory compliance, payroll, client invoicing, and office administration.

This role requires a multi-functional professional who can handle accounting responsibilities along with administrative and operational support in a fast-growing IT company.

Key Responsibilities

1. Accounting & Tally Operations

• Maintain Cash & Bank entries in Tally
• Record Journal Entries for:
  • Client invoices
  • Salary processing
  • PF and statutory transactions
• Perform bank reconciliations
• Ensure accurate books of accounts

2. Client Invoicing & Receivables

• Generate and send monthly client invoices (US clients included)
• Ensure accuracy and timely billing
• Track and follow up on pending payments (if required)

3. GST Compliance

• File GST returns on time
• Perform GST reconciliation
• Maximize Input Tax Credit (ITC)
• Handle GST notices and queries

4. TDS Compliance

• Deduct and deposit TDS accurately
• File quarterly TDS returns
• Issue Form 16 / 16A

5. PF, ESI & PT Compliance

• Manage PF, ESI, and PT filings
• Ensure:
  • Timely payments
  • UAN activation
  • PF claim support
• Maintain zero discrepancies

6. Payroll Processing

• Process monthly payroll
• Ensure statutory deductions compliance
• Maintain high accuracy (<2% error rate)

7. Budgeting & Expense Monitoring

• Track budget vs actuals
• Ensure cost control
• Identify cost-saving opportunities
• Prepare monthly financial reports

8. Vendor & Expense Management

• Manage vendor payments and timelines
• Track office expenses
• Ensure smooth vendor coordination

9. Fixed Assets & Inventory

• Maintain Fixed Asset Register
• Track company assets
• Conduct periodic audits

10. Employee Asset Management

• Track assets assigned to employees
• Ensure proper allocation & return
• Maintain monthly reconciliation

🏢 Administrative Responsibilities

1. Office & Facility Management

• Ensure smooth functioning of:
  • Office infrastructure (electricity, internet, AC, etc.)
• Coordinate maintenance and repairs
• Track and manage:
  • Rent
  • Utility bills
  • Facility expenses

2. Vendor Management

• Manage vendors for:
  • Internet
  • Stationery
  • Housekeeping
• Track contracts and payments
• Ensure cost efficiency

3. Inventory & Supplies Management

• Maintain:
  • Office stationery
  • Pantry supplies
• Ensure no stock shortages

4.Employee Support & Admin Coordination

• Assist employees with:
  • ID cards, seating, system allocation
  • Basic office needs
• Coordinate with HR for:
  • Onboarding setup (laptop, desk, access)
  • Exit formalities (asset collection)

5. Travel & Logistics (if required)

• Coordinate:
  • Travel bookings
  • Accommodation
• Manage reimbursement documentation

6. Documentation & Record Management

• Maintain:
  • Vendor agreements
  • Office documents
• Ensure proper filing and organization

7. Event & Engagement Support

• Assist in:
  • Office events
  • Team activities
  • CSR initiatives

8. IT & Security Coordination

• Coordinate with IT for:
  • System setup
  • Internet issues
  • CCTV checks
• Ensure adherence to office policies

Qualifications

• Bachelor’s / Master’s in Commerce, Finance, or Accounting
• 3–5+ years of relevant experience
• Strong experience with Tally ERP

Required Skills

• Knowledge of:
  • GST, TDS, PF, ESI, PT
• Proficiency in:
  • Tally
  • MS Excel
• Strong attention to detail
• Ability to handle multiple responsibilities

For more Details please contact: hr@naarsoft.com

Roles & Responsibilities

Requirements Gathering & Analysis

• Elicit, document, and manage business requirements from stakeholders across sales, service, marketing, and operations teams.
• Conduct workshops, interviews, and JAD sessions to understand current-state processes and define future-state solutions.
• Translate business needs into detailed Salesforce functional specifications, user stories, and acceptance criteria.
• Identify and document business process gaps, recommending Salesforce-driven solutions.

Salesforce Solution Design & Configuration

• Work closely with Salesforce architects and developers to design scalable CRM solutions aligned to business objectives.
• Configure and demonstrate Salesforce features including Flows, Approval Processes, Reports, Dashboards, and custom objects.
• Evaluate AppExchange solutions and third-party integrations as required by business needs.
• Support data migration planning, mapping, and validation activities.

Project Delivery & Coordination

• Manage and prioritize the product backlog in collaboration with the Project Manager and Scrum Master.
• Facilitate sprint planning, grooming, retrospectives, and daily stand-ups in an Agile/Scrum environment.
• Coordinate with cross-functional teams to ensure on-time and in-scope delivery of Salesforce features.
• Prepare and maintain project documentation including BRDs, FRDs, process flow diagrams, and traceability matrices.

Stakeholder Communication & Change Management

• Act as a liaison between business stakeholders, IT teams, and Salesforce delivery partners.
• Present solution proposals, project updates, and demos to senior leadership and business owners.
• Drive user adoption initiatives and support change management efforts during go-live phases.
• Develop training materials and conduct end-user training sessions on Salesforce features.

Testing & Quality Assurance

• Define and execute test cases for UAT (User Acceptance Testing) and regression testing.
• Track and manage defects through to resolution using tools such as JIRA or Azure DevOps.
• Validate that configured solutions meet business requirements and acceptance criteria prior to deployment.

Post-Go-Live Support

• Monitor system performance and user feedback post-launch to identify improvement opportunities.
• Manage Salesforce enhancement requests and maintain a prioritized roadmap backlog.
• Support system health checks, release management, and sandbox refresh activities.

Required Skillset

Salesforce Platform Knowledge

• Strong hands-on experience with Salesforce CRM – Sales Cloud, Service Cloud, or Experience Cloud.
• Familiarity with Salesforce configuration: Flows, Validation Rules, Page Layouts, Profiles, Permission Sets.
• Understanding of Salesforce data model, relationships (Lookup, Master-Detail), and SOQL basics.
• Knowledge of Salesforce integration patterns (REST/SOAP APIs, MuleSoft, middleware platforms).
• Exposure to Salesforce CPQ, Marketing Cloud, or Field Service Lightning is a plus.

Business Analysis Skills

• Proficiency in writing User Stories, Use Cases, BRDs (Business Requirements Documents), and Process Flow Diagrams.
• Strong understanding of SDLC, Agile/Scrum, and Waterfall methodologies.
• Ability to perform gap analysis, impact analysis, and root-cause analysis.
• Experience with tools such as JIRA, Confluence, Lucidchart, Visio, and Microsoft Office Suite.

Technical & Analytical Skills

• Ability to work with data – proficiency in Excel for data mapping, pivot tables, and reconciliation.
• Basic understanding of SQL or SOQL for querying data from Salesforce or connected systems.
• Familiarity with data migration tools like Data Loader, Informatica, or MuleSoft.
• Knowledge of DevOps practices such as Salesforce DX, Git, and CI/CD pipelines is a plus.

Soft Skills & Interpersonal Abilities

• Exceptional verbal and written communication skills; ability to explain complex concepts to non-technical stakeholders.
• Strong facilitation, negotiation, and conflict resolution skills.
• Self-driven with the ability to manage multiple priorities in a fast-paced project environment.
• Collaborative mindset with a strong sense of ownership and accountability.

Preferred Certifications

• Salesforce Certified Business Analyst
• Salesforce Certified Administrator (ADM 201)
• Salesforce Certified Platform App Builder
• Salesforce Certified Sales Cloud / Service Cloud Consultant
• CBAP (Certified Business Analysis Professional) – Good to have
• PMI-PBA (Professional in Business Analysis) – Good to have