The Critical Role of Quality Assurance in Web and Mobile App Development

The Critical Role of Quality Assurance in Web and Mobile App Development

There are numerous ways to observe how quickly the information technology industry is developing. The emergence of new technologies, shifting consumer preferences, the proliferation of new hardware and software, the threat posed by cybercrime, and the expanding role of regulators are a few of these. Businesses are heavily embracing digital transformation to stay at the top of the competitive ladder because they are aware of these dimensions.

This is as a result that clients who have access to new quality services are satisfied with basic services and products. Their rising need for increased products with high levels of usability, security, navigability, and function has blown the proverbial death knell for companies who continue to use legacy technology, processes, and guidelines. Even so, many companies are having to cut back on software quality assurance testing in an attempt to release products quickly and benefit from being the first to market, despite the essential need of keeping software quality assurance. Due to this, inadequate products are delivered that have unexpected and unwanted consequences (especially with financial software). Understand why having a strong software quality assurance policy should never be compromised by businesses that build software.

Consequences of neglecting software quality assurance:

Making sure software is of the best quality is important since it is progressively that drives the virtual world. If companies violate this maxim, they will be compelled to pay the price. The following are the risks:

Poor quality product or service: Today, any bugs or vulnerabilities can cause disruption as software goods have access to consumers’ financial and personal information. People could be used by cybercriminals to steal data. Consider engaging a software that has spyware or bugs that allows for the loss of funds and private data. These errors may damage your brand equity in addition to losing your customers money. citing another case of software being used in healthcare diagnostic equipment. If the programming fails because of defects, the result that device provides can be incorrect.


The extra expense of revising: Businesses can save expense while using software quality assurance services rather than needing to replace, retest, repair, or resell faulty software. So every company, keep in mind that sets a budget for product development based on variables like demand, technology used, process complexity, and viability. The chance that a product will have an uninterrupted run in the market may well be decreased if quality assurance techniques are not incorporated into the pipeline for developing software. Consumers who are dissatisfied with a product’s quality may reject it or request a replacement. Rewriting the product requires a lot of time and money for the company.

Fall in brand equity: People do not always buy products on a whim. They usually follow a brand after being convinced of its quality and price advantage. However, this can take a beating if the services are delivered to the customers  without following software quality assurance. But how? The product may come unstuck when the customer needs it the most or fail to give accurate information, slow to function or lead to a data breach. Customers fed up with such services can disown them, influence others not to buy, and seek compensation for the loss. In each of the cases, the company is going to pay a heavy price. This is because building a brand is a time-consuming process involving strategizing, running campaigns, and spending money. However, such assiduously built brand equity can bite the dust in no time.


In the Agile and DevOps scheme of things, following a software quality assurance strategy is critical for outcomes like continuous integration and continuous delivery. When software has become increasingly critical in running and sustaining the digital landscape, especially with the arrival of IoT, giving short shrift to QA is a recipe for disaster.